ADMINISTRATION & CLIENT RELATIONS

Rashmi Koppad

Admin & Client Relationship Management (CRM) Executive

Rashmi Koppad supports the firm's administrative and client relationship functions, contributing to efficient day-to-day operations and a professional experience for both clients and colleagues.

Rashmi Koppad
ROLE Admin & CRM Executive
EDUCATION M.Sc. in Chemistry
WITH THE FIRM SINCE 2024
PROFESSIONAL PROFILE

Supporting Clients & Firm Operations

Rashmi Koppad serves as the Admin & Client Relationship Management (CRM) Executive at Indic Lex Collective LLP, where she has been a valued member of the team since 2024. She holds an M.Sc. in Chemistry.

She plays a key role in managing client communications, responding to client queries, handling invoicing and billing, and supporting the firm's administrative operations through the Zelican software.

With a strong focus on organisation, accuracy and client service, Rashmi contributes to the smooth functioning of the firm's day-to-day operations. Her work in client relationship management, document administration and office coordination helps maintain efficient workflows and a professional experience for clients and colleagues.

CORE RESPONSIBILITIES

Professional Role

Supporting the firm's client relationships, administrative processes and internal coordination with a focus on accuracy, responsiveness and efficient service.

01

Client Relationship Management

02

Client Communications

03

Invoicing & Billing

04

Administrative Operations

05

Document Administration

06

Office Coordination

ROLE & CONTRIBUTION

Supporting Efficient Firm Operations

CLIENT RELATIONS

Client Communication & Support

Managing client communications and responding to queries to support timely, organised and professional interaction between clients and the firm.

ADMINISTRATION

Billing & Administrative Coordination

Supporting invoicing, billing, document administration and day-to-day office coordination to help maintain efficient internal workflows.

OPERATIONS

Practice Management Support

Supporting the firm's administrative operations through Zelican software and assisting in maintaining organised and accurate operational processes.

PROFESSIONAL FOCUS

Core Areas of Responsibility

01

Client Service

02

Relationship Management

03

Billing & Invoicing

04

Document Administration

05

Office Coordination

06

Administrative Support

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